Parent Advisors serve as an
invaluable source of support and encouragement for fellow parents while
contributing to the continuous improvement and well-being of Cook Children's
Medical Center. By sharing your lived experience, you help bridge the gap between medical care and
the family perspective, ensuring that our health system remains compassionate,
efficient, and truly family-centered.
What we do:
Family Advisory Councils (FAC): Participate in parent led
monthly meetings in one of our 15+ specialized councils to brainstorm ideas and drive institutional change.
Various medical center meetings and initiatives: Parent
Advisors serve as the "parent voice" in the room for various medical staff meetings
including Patient Experience committees. Parents offer a unique perspective that only a caregiver who
has lived the hospital experience can provide.
Storytelling & Advocacy: Share your journey with hospital staff
through various presentations to help them understand the patient/family impact
of their work.
Parent Advisors work alongside Cook Children's staff to develop:
Educational materials, resources, parent workshops and family support groups. Help plan and organize support initiatives and staff/parent events.
We are looking for parents and caregivers who are:
1. Passionate about Cook Children's and can share their perspective
thoughtfully.
2. Excellent listeners.
3. Respectful of personal boundaries.
4. Understand the importance of confidentiality.
5. Empathetic and knowledgeable about their child's medical journey.
6. Available for a few hours monthly via phone, Zoom, or in person.
7. Aware that this role is about sharing experiences, not giving medical advice.
8. Driven by a desire to help others.
Qualifications
Your experience is your expertise. Parent advisors must be a parent or primary
caregiver to a child who has received treatment within the Cook Children's
Health Care System within the last 12 months. This is to ensure the perspective
shared is current and relevant to our evolving health system.
This includes but is not limited to:
Primary Care: Routine check-ups or wellness visits at a Cook Children's
Neighborhood Clinic or pediatric office.
Urgent Care: Visits to any Cook Children's or Urgent Care centers.
Specialty Care: Appointments with specialists (e.g., Cardiology, Oncology,
Neurology, etc.).
Inpatient Care: Any overnight stay or surgical procedure at a Cook Children's
medical center.
Hybrid Participation & Accessibility
This is a hybrid volunteer opportunity designed to accommodate busy medical
parent schedules. We offer both virtual and in-person engagement, with most
opportunities conducted via Zoom, Microsoft Teams, phone, or email. We welcome
parent perspectives from any Cook Children's family, regardless of your
proximity to the Fort Worth metroplex.
Training
All Parent Advisors are fully trained Cook Children's volunteers. The process
includes:
- Interview: Candidates must successfully
complete an interview.
- Standard Volunteer Onboarding*: Background check, New Volunteer Orientation, medical requirements including: a current TDaP
Varicella (chicken pox) immunity or vaccination, an initial Tuberculosis (TB)skin
test and an annual flu vaccination. The flu and TB test are provided at no charge to you.
- Program-Specific Instruction: Additional specialized training tailored to
the Parent Advisor role to prepare you for council and committee work.
*Standard Volunteer Onboarding is for in person volunteer service, virtual volunteer participating via zoom or teams only will have a shortened onboarding process. (No medical requirments for virtual volunteers.)
By becoming a Parent Advisor, you help us ensure that every family at Cook
Children's feels seen, heard, and supported.
If you have any questions about the forms or requirements, please call the
volunteer office at 682-885-4598.